MGT 423 Total Quality Management
This course focuses on the essence, principles, and practices of total quality management (TQM). Topics covered include: a culture of quality, the effect of quality on competitiveness, ethics and corporate social responsibility, strategic alliances, effective communication, continuous improvement methods, such as Six Sigma and Just-in-Time manufacturing.
Credits
3 credits
Distribution
Advanced (ADVD)Notes
Academic Level: 140-UG Level 4 Advanced
Modalities: In Person